Return Policy

**Return Policy**

At The Humidifier, we strive to provide our customers with products of the highest quality and craftsmanship. However, we understand that there may be instances where you may need to return a purchase. Our Return Policy is designed to make the process straightforward, fair, and hassle-free.

**1. Eligibility for Returns:**
- Items must be unused, in their original condition, and accompanied by the original packaging.
- Returns must be initiated within 15 days from the date of purchase.

**2. Non-Returnable Items:**
- Personalized or customized items.
- Gift cards.
- Perishable goods.

**3. How to Initiate a Return:**
- Contact our customer service team at +1 305-340-9262 to initiate the return process.
- Provide your order number, the item(s) you wish to return, and the reason for the return.

**4. Return Shipping:**
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part.
- We recommend using a trackable shipping method to ensure the safe and documented return of your items.

**5. Refund Process:**
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days.

**6. Exchanges:**
- If you would like to exchange an item for a different size, color, or product, please contact our customer service team to facilitate the exchange process.

**7. Damaged or Defective Items:**
- In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund as appropriate.

**8. Restocking Fee:**
- There is no Restocking fee.

**9. Cancellation Policy:**
- Orders can be canceled within 2 hours of placing the order. Once an order has been processed for shipping, it cannot be canceled.

**10. Contact Information:**
- For any questions or concerns regarding our Return Policy, please contact our customer service team at +1 305-340-9262

At The Humidifier, we value your satisfaction and are committed to providing exceptional customer service. Our Return Policy is designed to be fair and transparent, ensuring that you have a positive experience when shopping with us. Thank you for choosing The Humidifier.